1. Introduction
Welcome to Benson Tack and Feed (we), a UK-based online retailer providing high-quality supplies for small holding, pet owners, and equestrian enthusiasts. By using our website or making a purchase from us, you agree to be bound by these terms and conditions.
2. Website Use
Our website is provided “as is” without any warranties of any kind, express or implied. We do not guarantee that the website will be available at all times or that it will be free from errors or bugs.
3. Product Information
We make every effort to ensure that product information on our website is accurate and up-to-date. However, we cannot be held responsible for any inaccuracies in product descriptions or images.
4. Payment Terms
We reserve the right to cancel or decline any order if payment details are not provided.
5. Delivery and Dispatch
Delivery times are estimated and may vary depending on your location. We strive to dispatch orders within 5 working days of receipt, but delays can occur due to unforeseen circumstances.
6. Refunds and Returns
Refunds will be issued in the original form of payment. To initiate a return, please contact our customer service team within 5 working days of delivery. Returned items must be in their original condition with all tags and packaging intact.
7. Cancellation Policy
If you need to cancel an order after it has been placed, please contact us as soon as possible. We will do our best to accommodate your request, but we cannot guarantee cancellation if the order has already been processed.
8. Intellectual Property
All content on our website, including product images and text, is owned by Benson Tack and Feed. You are not permitted to reproduce or distribute any of this content without our explicit permission.
9. Liability
We are not liable for any damages or losses arising from your use of our website or the products we sell. Our liability for any claims related to our products is limited to the cost of replacement or repair, whichever is more suitable.
10. Governing Law
These terms and conditions shall be governed by and construed in accordance with the laws of England and Wales.
11. Changes to Terms and Conditions
We reserve the right to update these terms and conditions at any time without notice. It is your responsibility to check our website regularly for any changes.
By shopping on our website, you acknowledge that you have read, understood, and agree to be bound by these terms and conditions.
Contact details:
Benson Tack and Feed
Phone:
07858 309 428